Terms of Use

Last updated: July 22, 2026

These Terms of Use ("Terms") govern your use of the Primrose & Eve iOS application (the "App"), published by Quarter AI Solutions LLC ("we", "us", or "our"), a limited liability company organized under the laws of Ohio, United States. By downloading or using the App you agree to these Terms. If you do not agree, do not use the App.

1. Who can use the App

You must be at least 18 years old to use the App. The App is designed for adult women navigating perimenopause, typically aged 35 and older. By using the App you represent that you are at least 18 years of age and have the legal capacity to enter into these Terms.

2. Not medical advice

Primrose & Eve is a perimenopause health companion that helps you track your symptoms and prepare for medical appointments. Nothing in the App constitutes medical advice, diagnosis, or treatment. The patterns, statistics, and summaries the App generates are derived from data you enter. They reflect what you logged, not a clinical assessment of your health. Always consult a qualified healthcare provider before making any decision about your health, medications, or treatment.

We make no representation that any information provided by the App is accurate, complete, or suitable for any particular purpose. You use the App's outputs at your own risk.

The App is not a HIPAA-covered entity. The health data you enter is not protected health information under HIPAA, and the App's services are not subject to HIPAA requirements.

3. The App is free

Primrose & Eve is free to download and use. It does not currently offer any in-app purchases or subscriptions, and all of its features are available at no cost. We may introduce optional paid features in the future; if we do, we will describe them clearly and update these Terms before charging for anything.

Existing subscriptions. If you purchased a subscription in a previous version of the App, that subscription is managed and billed entirely by Apple through your App Store account. You keep full access to the App whether or not it remains active. You can view, manage, or cancel it in iOS Settings → [your name] → Subscriptions, or via apps.apple.com/account/subscriptions.

Refunds. Any billing and refunds for a previous subscription are handled by Apple in accordance with Apple's refund policy. We do not process payments or refunds directly. To request a refund, visit reportaproblem.apple.com.

4. Your data

All health data you enter is stored on your device and, if enabled, in your personal iCloud account. We do not have access to your health data. How your data is collected, stored, and processed is described in full in our Privacy Policy.

You are responsible for maintaining the accuracy of the data you enter and for keeping your device and iCloud account secure. We are not liable for any loss of data resulting from device failure, iCloud issues, or your own actions.

5. Intellectual property

The App, including its design, code, copy, and the Primrose & Eve name and mark, is owned by Quarter AI Solutions LLC and protected by applicable intellectual property laws. These Terms do not grant you any rights to our intellectual property beyond the limited licence to use the App as described here.

You retain ownership of all data you enter into the App.

6. Acceptable use

You agree not to:

Reverse-engineer, decompile, or attempt to extract the source code of the App.
Use the App for any unlawful purpose or in violation of any applicable regulation.
Interfere with the App's infrastructure or the services it depends on.

7. Third-party services

The App integrates with Apple services (HealthKit, CloudKit, StoreKit) and, for the optional PDF lab import and Smart GP Report features, with Cloudflare Workers and Anthropic's API. Your use of those services is governed by their respective terms and privacy policies. We are not responsible for the practices of any third party. Account deletion is handled entirely on your device and through your own iCloud account, with no third-party processor involved.

8. Disclaimer of warranties

The App is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the App will be error-free, uninterrupted, or free of bugs or security vulnerabilities.

9. Limitation of liability

To the maximum extent permitted by applicable law, Quarter AI Solutions LLC and its members, officers, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, revenue, or profits, arising out of or related to your use of the App, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising out of or related to these Terms or the App will not exceed the amount you paid us in the twelve months preceding the claim, or US $10, whichever is greater.

10. Termination

You may stop using the App at any time by deleting it from your device. We may suspend or terminate access to the App, or to specific features, if you violate these Terms. Termination does not entitle you to a refund. Refund requests remain subject to Apple's refund policy.

11. Governing law

These Terms are governed by the laws of the State of Ohio, United States, without regard to its conflict-of-law principles. Subject to the arbitration provisions in section 14, any dispute not resolved by arbitration will be heard exclusively in the state or federal courts located in Hamilton County, Ohio, and you consent to personal jurisdiction in those courts.

If you are a consumer in the European Union or United Kingdom, you may also have rights under mandatory local consumer protection laws that these Terms cannot override.

12. Changes to these Terms

We may update these Terms when the App's features or our business practices change. The date at the top of this page reflects the last revision. Continued use of the App after an update constitutes acceptance of the revised Terms. For material changes we will note the update in the App's release notes and post a notice in the App on your next launch.

13. Contact

Questions about these Terms? Reach us at:

contact@quarteraisolutions.com

Quarter AI Solutions LLC
2920 Burnet Ave
Cincinnati, OH 45219
United States

14. Informal resolution and arbitration

Informal resolution. Before initiating any formal legal proceeding, you agree to contact us at contact@quarteraisolutions.com with a written description of your dispute and the relief you seek. We will attempt to resolve it informally within 30 days of receiving your notice. This requirement does not apply to intellectual property claims or requests for emergency injunctive relief.

Binding arbitration. If informal resolution is unsuccessful, any dispute arising out of or relating to these Terms or the App will be resolved exclusively by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Either party may bring qualifying individual claims in small claims court instead of arbitration.

Class action waiver. You and Quarter AI Solutions each waive the right to pursue any claim as a class action, consolidated action, private attorney general action, or any other representative proceeding. The arbitrator may not consolidate more than one person's claims.

Procedure. Arbitration will be conducted in Hamilton County, Ohio, or by remote hearing at your election. The arbitrator's award is final and may be entered as a judgment in any court of competent jurisdiction. If your claim is for USD 10,000 or less, we will pay all AAA filing, administrative, and arbitrator fees.

15. Force majeure

We will not be liable for any failure or delay caused by circumstances beyond our reasonable control, including natural disasters, government actions, telecommunications failures, or outages of third-party services we depend on (including Apple's App Store, iCloud, Cloudflare, or Anthropic's API).

16. Apple requirements

These Terms are between you and Quarter AI Solutions only, and not with Apple, Inc. Apple is not responsible for the App or its content. Apple has no obligation to provide any maintenance or support for the App.

Apple and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance, Apple has the right to enforce these Terms against you as a third-party beneficiary. To the extent that any usage rule in these Terms conflicts with Apple's App Store Review Guidelines, Apple's guidelines take precedence.

Scope of licence. The licence to use the App is a non-transferable licence to use the App on any Apple-branded product that you own or control, and as permitted by the Usage Rules in the App Store Terms of Service, except that the App may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.

Product claims. Quarter AI Solutions, not Apple, is responsible for addressing any claims you or any third party have relating to the App or your use of it, including (i) product liability claims, (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement, and (iii) claims arising under consumer protection, privacy, or similar legislation.

Intellectual property. In the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, Quarter AI Solutions, not Apple, will be solely responsible for the investigation, defence, settlement, and discharge of any such claim.

Legal compliance. You represent and warrant that (i) you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist supporting" country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

17. General

Severability. If any provision of these Terms is found invalid or unenforceable, the remaining provisions continue in full force and effect.

No waiver. Our failure to enforce any provision of these Terms is not a waiver of our right to enforce it later.

Entire agreement. These Terms, together with our Privacy Policy, constitute the complete agreement between you and Quarter AI Solutions regarding the App and supersede any prior agreements on the same subject.

Limitation period. Any claim arising out of or related to these Terms must be filed within one year of when the claim arose, or it is permanently barred, to the extent permitted by applicable law.